Privacy Policy

Who we are

RepProof is a reputation management platform for Irish businesses. We help SMEs collect and manage customer reviews.

Company: RepProof · Contact: mark@repproof.com · Website: www.repproof.com

What data we collect

• Name and email address (when you sign up or contact us)
• Business name and contact details
• Usage data (how you interact with our platform)
• Customer review data you manage through our system

Why we collect it

• To provide and operate the RepProof service
• To communicate with you about your account
• To improve our platform
• To comply with legal obligations

Legal basis: Contract performance and legitimate interests under GDPR Article 6.

How we store and protect it

Your data is stored securely on EU-based servers. We do not sell your data to third parties. Access is restricted to authorised personnel only.

How long we keep it

We retain your data for as long as your account is active, and for up to 12 months after account closure, unless a longer period is required by law.

Your rights

Under GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Lodge a complaint with the Data Protection Commission (dataprotection.ie)

To exercise any of these rights, email mark@repproof.com.

Cookies

Our website uses essential cookies only. No tracking or advertising cookies are used without your consent.

Third party services

We use the following third-party services to operate RepProof:

• Google (review platform integration)
• GoHighLevel (CRM and communication)

These providers are GDPR-compliant and process data only as necessary to deliver the service.

Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email.

Contact

For any privacy queries: mark@repproof.com